Just a few examples of letters received regarding our care services

3.01.18

My sister and I are keen to extend our thanks to you and your team for ensuring that care visits continued after our mother’s move from ???  to ??? Road.  Please be assured that the only reason for the change is that Ainsworth are unable to confirm cover and are anxious not to let down any clients. (Client moved out of Ainsworth’s area)

 

The standard, professionalism and friendliness of the carers who have visited Mum since July has been of the highest quality and stretches beyond merely making a house call.  This is a reflection on the highest quality of personnel being retained by Ainsworth and we are extremely grateful to everyone within your organisation who has contributed to ensure that Mum has retained as much independence as possible.

 

We are not sure how much longer that independence will continue but we would not be in the position in which we now find ourselves with your support and efforts.  We are happy to recommend and commend Ainsworth to any friends who may be in need of such assistance in the areas of Hemel Hempstead and surrounds that are usually covered by your Company. 

 

Thank you once again for your wonderful support. 

 

A.P.

 

 

15.01.18

I would like to express once again my sincere thanks to everyone at Ainsworth Care for the marvellous care shown to my mother over the last few months and the dedication and professionalism of the visitors not only from Day One but also after we relocated Mum.

It is only because of Mum's relocation that we are unable to continue to use your outstanding services and we are forever grateful for the care and compassion shown by everyone. 

My family and I wish to pass on to everyone at Ainsworth Care our sincere and very best wishes for your future success and based upon our experience with you we trust that the future will be bright and exciting.  The standards set and constantly maintained are a benchmark for excellence in care and your staff are of the very highest calibre. 

I will be pleased and honoured to pass on our first-hand experience and commend your company to any professional body associated with home caring. 

Thank you once again and very best wishes

 

Mr A.P.

"Both in terms of organisation and personnel my father was very pleased with the carers, found them very helpful and had complete confidence in them."

P.M.D - daughter


"Thank you for sending L to care for my mother.  She was very helpful and kind.  Please convey our thanks to her for making it all run so smoothly and to yourselves for arranging the plan."

J.A.H. – daughter


"The ladies you have sent have all been very efficient and nice. "

M & J F


"Please forgive me for not emailing sooner but I have been away on holiday.  Now that my mum has completed her care package and feels she no longer needs carers, I wanted to thank you all enormously for everything that you did for her.

"As soon as I realised that she was going to need care I only thought of Ainsworth and as expected (and from years of experience) you gave her all the care she needed, at the same time working with her as she became more independent.

"Sometimes it is very difficult to be involved when you wear several hats as I do in my job, and for that reason I left her to manage her own care package.  I always felt extremely confident that I could step back and know that everything was in hand.  I will go so far as to say, I honestly don’t think I could have asked for better care.

"Again a huge thanks to you all and the carers all of whom were really lovely and knew exactly how she wanted to be cared for and how much she could/couldn’t/wanted to, manage herself.  As a result of a carefully tailored, almost enabling package of care, she is continuing to make very good progress, to the point that her consultant was astounded at how well she is doing.

"Again, thank you for all the help and support you gave her and by so doing, gave me the support I needed to help her."

M.T.R – daughter and senior social worker